Dashboard
Cinder CRM
Role‑based CRM with bulk actions, keyboard navigation, and instant search.
Highlights
- Tickets−29%
- TTI0.9s
- Uptime99.9%
Problem
Reps spent too much time waiting for list views and switching contexts.
Goals
- Sub‑second search
- Bulk edit flows
- Reduce support tickets
Scope delivered
- Elastic + prefix search
- Bulk actions
- Inline edit
- Activity timeline
Outcome
We aligned messaging, kept pages lean, and tuned Core Web Vitals for real‑world devices. Analytics and events shipped on day one so the team could measure impact confidently.
Key wins
- Tickets −29% with faster workflows
- TTI 1.6s → 0.9s across core lists
- Bulk edits now safe via optimistic UI
Tech
- Next.js
- RSC
- WebSockets
- Auth
- Elastic
Instrumentation
- OpenTelemetry across list/record views
- Sentry + trace sampling
- Usage analytics for bulk actions
Accessibility & SEO
- Roving tabindex grid for tables
- Visible focus & keyboard shortcuts
- Announced status for async saves
Want results like these—without the chaos?
Book a 15-minute discovery call. If there’s a fit, your first sprint starts this week.